This workshop aims to equip managers with assertive communication skills and conflict resolution strategies in the workplace. Participants will learn how to distinguish between passive, assertive, and aggressive communication styles and apply effective strategies for managing conflict.
Using the Thomas-Kilmann Conflict Mode Instrument, participants will measure their conflict handling styles. The workshop will develop their ability to navigate various conflict situations and achieve constructive solutions.
- Distinguish between assertive, passive, and aggressive behaviors
- Enhance assertive communication to improve interactions in the workplace
- Use the Thomas-Kilmann model to manage conflict effectively
- Promote positive team interaction and workplace collaboration
- Support effective conflict-related decision-making
- Encourage creative problem solving through open communication
- Distinguish between assertive, passive, and aggressive behaviors
- Enhance assertive communication to improve interactions in the workplace
- Use the Thomas-Kilmann model to manage conflict effectively
- Promote positive team interaction and workplace collaboration
- Support effective conflict-related decision-making
- Encourage creative problem solving through open communication
Workshop Duration: 1 day – 8 hours
There is no Related Documents