This three-day workshop equips leaders with essential coaching, feedback, and development skills to inspire growth, boost performance, and foster continuous improvement. Participants begin by distinguishing coaching from mentoring and management, developing a mindset focused on empowerment and unlocking potential.
Core learning areas include:
- Active Listening & Questioning:Practicing the 5-Step Active Listening Framework and role-play activities to engage deeply with team members.
- Constructive Feedback:Using the SBI (Situation–Behavior–Impact) model to deliver precise, actionable feedback that supports development.
- Trust & Rapport:Applying Ken Blanchard’s ABCD Trust Model (Ability, Believability, Connectedness, Dependability) to build strong coaching relationships.
- Coaching Frameworks:Applying the GROW model (Goal, Reality, Options, Way Forward) to structure coaching sessions and guide individuals toward meaningful goals.
Through experiential activities, role-plays, and coaching cards, participants gain practical experience in real-world scenarios. By the end, they build confidence in coaching and feedback, enabling them to unlock team potential and drive positive organizational change.
- Define coaching and relate it to their managerial success.
- Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.
- Apply coaching principles and methodologies to cultivate a growth-oriented environment.
- Enhance active listening and questioning skills to foster insightful coaching conversations.
- Apply the SBI (Situation-Behavior-Impact) feedback model to deliver specific, behavior-focused, and impactful feedback.
- Use the GROW model as a coaching technique to develop better performers.
- Set and achieve actionable goals through structured coaching sessions with the GROW model.
- Build trust and rapport using the ABCD Trust Model to create supportive coaching relationships.
- Guide personal and professional development through targeted coaching interventions.
- Identify and overcome common obstacles to the growth and development of employees.
- Assess progress and adjust strategies to develop comprehensive coaching plans for ongoing success.
- Define coaching and relate it to their managerial success.
- Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.
- Apply coaching principles and methodologies to cultivate a growth-oriented environment.
- Enhance active listening and questioning skills to foster insightful coaching conversations.
- Apply the SBI (Situation-Behavior-Impact) feedback model to deliver specific, behavior-focused, and impactful feedback.
- Use the GROW model as a coaching technique to develop better performers.
- Set and achieve actionable goals through structured coaching sessions with the GROW model.
- Build trust and rapport using the ABCD Trust Model to create supportive coaching relationships.
- Guide personal and professional development through targeted coaching interventions.
- Identify and overcome common obstacles to the growth and development of employees.
- Assess progress and adjust strategies to develop comprehensive coaching plans for ongoing success.
Workshop Duration: 3 day – 24 hours
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